Terms of service

1. Overview

This website is operated by Millie & Co. Throughout the site, the terms “we,” “us,” and “our” refer to Millie & Co.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service. Please read these Terms carefully before accessing or using our website.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country.
You must not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We make every effort to accurately display product details, sizes, and colours.
All sizing is provided in good faith; customers are responsible for checking measurements before purchase.
Product photos may vary slightly from the actual product due to supplier or manufacturing updates.

4. Pricing & Availability

Prices for our products are subject to change without notice.
We reserve the right to discontinue any product at any time without prior notice.

5. Orders & Fulfilment

Once an order is placed, we aim to dispatch within 2–4 working days.
Delivery times are estimates only and cannot be guaranteed due to third-party courier or customs factors.

6. Returns & Refunds

Please see our Returns & Refunds Policy for full details.
Due to hygiene reasons, certain items cannot be returned.

7. Third-Party Services

We may use trusted third-party suppliers and couriers to fulfil your order.
We are not liable for delays, errors, or damages caused by these third parties.

8. Limitation of Liability

Millie & Co is not liable for any injury, loss, claim, or damages arising from the use of our website or products, except where required under UK consumer law.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for changes.