Shipping policy

Millie & Co Shipping Policy

Orders are usually processed within 1–3 working days.
Once dispatched, you’ll receive a shipping confirmation email with your tracking number.
Orders may be shipped from our UK or international fulfilment centers depending on stock availability.

Please allow extra time during busy periods, such as Christmas, Black Friday, or adverse weather conditions.

Christmas Delivery

Christmas delivery is only guaranteed for orders placed on or before 10th December.

Orders placed after this date may arrive after Christmas due to courier delays.

To help your order arrive safely, please ensure your delivery address is complete and accurate.

If a courier is unable to deliver due to:

the parcel may be returned to the warehouse or disposed of by the courier.

In these cases, the order is not eligible for a refund, as the delivery failure was not caused by Millie & Co.

If redelivery is possible, a reshipment fee may apply.

All orders include full tracking so you can follow your parcel’s journey from dispatch to delivery.

If you need help understanding your tracking updates, just email us and we’ll check it for you.

While we aim to deliver within the estimated timeframes, delays can occur due to:

If your order appears delayed, please contact us at info@millieandco.uk and we’ll liaise with the courier on your behalf.

If you have any questions about shipping or delivery, please email us at info@millieandco.uk.